Shipping & Return Policy
Return Policy
We want you to feel confident about choosing Dream Height.If you are not fully satisfied, we offer the following return options:Unopened Products: You may return unopened products within 30 days of delivery for a full refund (minus shipping fees, unless the return is due to our error).Opened Products (First-Time Purchase Only):If you are not satisfied with your first order, you may return opened products within 30 days of delivery for a refund.A shipping fee (e.g. $10) will be deducted from your refund.
Shipping Policy
At Moddy's, we strive to ensure that your shopping experience is smooth and that your products arrive promptly. Below are the details of our shipping policy:
Domestic Shipping (United States)
- We offer standard shipping within the United States.
- Orders are typically delivered within 5-7 business days after processing.
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FREE SHIPPING on all U.S. orders over $50
International Shipping
- At this time, we do not offer international shipping.
Order Processing Times
- Please allow 1-2 business days for order processing before shipment.
Tracking Information
- Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery progress.
If you have any questions about your order or shipping, please reach out to our Customer Support Team at info@moddysusa.com